Can they meet in the middle?
The gap between the consumer expectations created by broadband service providers and delivered performance is once again drawing attention in Washington. Mobile carriers are the ones in the crosshairs this time.
Silicon Valley congresswoman Anna Eschoo says she's going to take another try at passing legislation regulating what mobile carriers have to tell customers when they sign up for service plans. She's specifically targeting pricing, terms and conditions of service and network management techniques that can have an impact on the level of service that's actually delivered.… More