CPUC votes to let telcos fine themselves, keep the money

Miss me yet?
In the most cynical decision I’ve ever seen the California Public Utilities Commission make, telephone companies will be allowed to pay fines to themselves, if they fail to meet service quality standards.
Fines, it seems, are just another cost of doing business for telecoms companies and don’t matter anyway. So why not let them keep the money?
Boiled down, that’s CPUC president Michael Picker’s rationale for establishing new telephone voice service level requirements backed up by a swingeing schedule of penalties and then saying but we’ll let you keep the money if you invest it in infrastructure or pay staff.… More