Service level agreements are a calculated risk, so make sure you calculate carefully
business model, hurricane electric, linode
When a power failure at the Hurricane Electric data center took this website down for five hours earlier this year, I looked up the Linode service level agreement (SLA) I accepted, and found that I probably made a good cost/benefit choice, but even so it’s worth revisiting at some point.
Upgrading to a platform with significantly higher reliability could be costly though. It means I have to find a hosting company that uses data centers and other infrastructure with a better SLA than Linode apparently has with Hurricane.… More