In the face of “environmental and social justice” obligations, Comcast attempts retreat from rural service

24 September 2020 by Steve Blum
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Tesoro viejo 2

Comcast wants to give up its campaign to compete with a small rural telephone company – a rural local exchange carrier (RLEC) – in a high end, new development outside of Fresno. After the California Public Utilities Commission decided to allow such wireline voice competition if the would be competitor serves the greater community and not just wealthy exurbanites, Comcast asked to withdraw its request for permission to go head to head with Ponderosa Telephone in the Tesoro Viejo development.… More

CPUC considers topping up broadband subsidy fund, but money will still fall short

22 September 2020 by Steve Blum
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Sick piggy bank

California’s primary broadband infrastructure subsidy fund will grow by about $70 million, if the California Public Utilities Commission approves a proposal to nearly double the tax that pays for it.

The California Advanced Services Fund (CASF) gets its money from a tax on phone calls made within California. That’s source of revenue is on the decline. The CPUC can collect up to $66 million a year for the fund (more, under certain circumstances), and sets the tax rate accordingly.… More

AT&T delivers low quality service to low income Californians, but lavishes fiber on the rich

21 September 2020 by Steve Blum
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Att outages by hh income

AT&T provides the highest quality service in the highest income neighborhoods of California, and the lowest quality in communities with the least income, according to a network quality study done by the California Public Utilities Commission.

The study’s initial findings were released last year. The top line conclusion was that AT&T and Frontier Communications are deliberately choking off investment in ageing copper phone systems, particularly in rural areas – now-bankrupt Frontier because it had no money for upgrades; AT&T because it could get away with it.… More

Phone service is phone service and emergency obligations apply regardless of technology, CPUC decides

16 September 2020 by Steve Blum
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Telephone companies have to follow disaster readiness and response rules laid down by the California Public Utilities Commission, regardless of the technology they use. That’s the CPUC’s opinion anyway. In a sharply written unanimous decision published yesterday, commissioners rejected challenges to telephone (but not broadband) emergency response obligations that they imposed on incumbent telcos, cable companies, mobile carriers and VoIP providers alike last year.

The regulatory logic that underpin those obligations also formed the basis for the CPUC’s initial response to the covid–19 emergency and the disaster resiliency standards for communications services that it recently adopted.… More

Meaningless fines lead to AT&T’s, Frontier’s deplorable quality in California

15 September 2020 by Steve Blum
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Verizon taft 2dec2014

A study of AT&T’s, Verizon’s and Frontier Communications’ telephone network quality conducted by the California Public Utilities Commission shows that overall performance is poor across California. Low income communities have worse service and more outages than high income ones, but it’s not particularly good anywhere

Maximum Customer Trouble Report Rates of 6%, 8% or 10% of switched access lines per month (based on wire center size) are unduely generous because failure rates as high as these can hardly constitute acceptable service quality.

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CPUC confronts California’s “monopolised” broadband market, despite “imaginary” and “perverse” federal policy

14 September 2020 by Steve Blum
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Cpuc 10sep2020

With the intent to “effectively deploy quality, affordable, and reliable broadband to all Californians”, the California Public Utilities Commission voted on Thursday to break the grip of telecommunications monopolies and change the way the industry is structured, incentivised and regulated.

It’s the CPUC’s response to governor Gavin Newsom’s executive order directing state agencies to fix California’s broadband deficit.

Commissioner Martha Guzman Aceves, who is leading the effort, explained the reasoning behind it in stark terms…

It’s not really focused on how we are improving our current failed system, but it’s really asking what the different ways and approaches we can take to systemically change our current system around providing the critical service of Internet.

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Low income home broadband subsidies proposed by CPUC, but cable and telco cooperation needed

9 September 2020 by Steve Blum
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Tanimura and antle housing 13jul2016

Wireline broadband service for low income Californians will be subsidised by the state’s telephone “lifeline” program, if a draft decision released last week is approved by the California Public Utilities Commission. The plan depends on California’s ability to “exercise its bulk purchasing power to secure volume discounts for participants”, rather than on pure regulatory muscle.

Qualifying households would pay a discounted rate for broadband and phone service. Current voice-only wireline lifeline service typically runs between $7 and $11 per month.… More

AT&T guilty of obfuscation, delay, deception, inaccuracy, evasion, omission and contradiction regarding 911 service, CPUC says

8 September 2020 by Steve Blum
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Bluto pencils

AT&T has to pay a $3.75 million fine because of its “pattern of obfuscation, delay, and deception” in dealing with the California Public Utilities Commission, and the “inaccuracy, evasion, omission, and contradiction” in its description of its 911 service. The core issue was whether AT&T is required to file particular paperwork regarding next generation 911 services. The answer from the CPUC is an emphatic yes. AT&T’s refusal to do so and the manner in which it refused earned it the multimillion dollar fine.… More

AT&T not on FCC’s list of potential RDOF bidders, but 505 others are

3 September 2020 by Steve Blum
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Paicines pole route

AT&T is not on the list of 505 would-be rural broadband subsidy bidders released by the Federal Communications Commission on Tuesday. It’s also not listed as a member of any of the 38 consortia – bidding groups – and none of the other 467 contenders are obviously AT&T subsidiaries. None of the FCC registration numbers directly held by AT&T match up to any of the listed bidders either.

It’s difficult to prove a negative, but so far it appears that absence of evidence is also evidence of absence.… More

“Virtual separation” of Frontier’s fiber systems could mean actual abandonment of rural Californians

26 August 2020 by Steve Blum
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San benito pole route 13apr2019

The gap between urban fiber haves and rural have nots could grow wider in California as a result of Frontier Communications’ bankruptcy settlement. Its reorganisation plan was filed with the California Public Utilities Commission yesterday, after receiving approval from the federal judge in New York overseeing the bankruptcy proceeding.

The plan turns ownership over to banks and financiers who hold billions of dollars of Frontier’s now worthless debt. A cryptic paragraph buried deep in the plan calls for Frontier to develop a “detailed” proposal for a “virtual separation” of “select state operations” where the new owners “will conduct fiber deployments” from other operations in those states which will be blessed with vague “broadband upgrades and operational improvements”.… More