Caveat vendor: the customer can say no

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Organizational budgets and goals are set in the C-suite, defining the resources and limiting the options available to IT executives. Then it’s up to them to find solutions that maximize employees’ chances of meeting those goals while minimizing the pain and staying within the budget.
IT executives have to balance the arts of managing up and implementing down. The best outcome occurs when everyone’s needs, wants and dreams are fulfilled. It’s a tough job that requires a diverse set of skills.… More