Fewer rules in the new Uverse

by Steve Blum • , ,

No regulation, no cap.

AT&T seems comfortable feeding a lot of bandwidth to its unregulated Uverse customers. Research done by Broadband DSL Reports indicates AT&T isn’t enforcing the 250 GB monthly data cap it tells Uverse customers to expect.

On the other hand, heavy users of traditional DSL service – tied to the regulated side of the business – are being throttled if they exceed monthly caps as low as 150 GB, according to the newsletter.

Broadband DSL Reports attributes AT&T’s generosity partly to higher capacity on Uverse infrastructure – there’s no point in bothering at this point – and partly to a desire to move customers off of older, regulated accounts.

AT&T is certainly pushing Uverse upgrades. I called AT&T to find out about upgrading my 6 Mbps DSL connection, which had recently gone from $48 a month to $51. The impossibly chirpy sales rep (who made a point of saying she’s in the Midwest) told me I could get 12 Mbps Uverse service for the same price, with no other fees. Except for $100 for the modem, which would be refunded to me by way of a debit card they’d mail in a month or two.

So far, so good. The self installation kit was straightforward enough. The only thing she forgot to mention was that I’d be without Internet service for several hours on switchover day. A call to a technical support supervisor – in the Philippines – got me back on line quickly enough and his Pinoy accent was, in any case, easier on my Californian ears.

Speed tests show a boost in download speeds from the 4 to 5 Mbps range with DSL to just over 10 Mbps with Uverse. Upload speeds aren’t much better though, consistently registering at less than 1 Mbps. And, it appears, I won’t have to worry about data caps. For now.