Online consumer cancellation law threatens broadband monopolies

7 April 2016 by Steve Blum
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That’s not the AT&T logo about to explode, is it?

Sometimes the simplest laws bring the biggest changes. That might be the case for a proposal from California assemblyman Mike Gatto (D – Los Angeles) to make it as easy to cancel broadband or video service as it is to sign up for it. Assembly bill 2867 adds one sentence to California consumer protection law

If a cable or Internet service provider enables an individual to subscribe to its services through an Internet Web site, it shall also enable all of its customers to cancel their subscriptions through the Internet Web site.