CPUC refuses to reconsider waiving AT&T, Frontier fines for bad rural service

AT&T, Frontier Communications and other telephone companies can continue to fine themselves and keep the money, if they fail to meet California’s service quality standards. The California Public Utilities Commission rejected an appeal by a group of consumer organisations, which claim that the bizarre 2016 decision allowing telcos to pay their own expenses instead of paying fines was made “without any support whatsoever in the record”.
The decision was rammed through by commission president Michael Picker, who refused to allow a vote on an alternative offered by then-commissioner Catherine Sandoval, contrary to usual procedure.… More

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