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Connected, automated homes are the new frontier for big consumer electronics companies

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Home automation, powered by cloud-based artificial intelligence, is now a mainstream product category, taking center stage at the major consumer electronics companies’ booths at CES. The huge 4K and 8K screens that dominated Samsung’s display the past few years were stuck in a back corner, while the main aisles were lined with home appliances with voice recognition systems and driven by artificial intelligence.

LG led its press conference with artificial intelligence, via both its in-house platform and Google Assistant. Its flag bearer is CLOi, a smart speaker shaped like a cute little robot with expressive eyes that’s “capable of physical and emotional interaction”, according to marketing VP David VanderWaal.

Yes. It is.

He asked “what’s for dinner”? CLOi just blinked and stared at him. “CLOi, are you talking to me yet? What recipes can I make with chicken?” More blinks and stares. Instead of a virtual June Cleaver, VanderWaal was dancing with Peg Bundy. Sorry guys, AI won’t be a wormhole back to the 50s.

In-house AI platforms might still be a work in progress, but Google Assistant and Amazon Alexa are ready for prime time and are also included in products from major manufacturers. When VanderWaal invoked Google Assistant during his demo, it responded flawlessly.

There was no shortage of third-party home automation hubs on display, many of them claiming AI capabilities and universal compatibility, but the prospects for most are fading. The one bright spot remains vertical markets, such as home security or commercial properties, where professional installation and support makes economic sense.

Consumers don’t want to wrestle with the things they buy – it’s a lot easier to flip a light switch than it is to wrestle with a Z-wave network or hack at automation scripts. When you speak a command and it just works though, it’s a mainstream product.